How can we help?
Common questions
A few things people ask before they write in. If your question is not here, the form above reaches us directly.
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When will my order arrive?
Your order is prepared before it is dispatched, and delivery time after that depends on your address. You will get a confirmation email with tracking as soon as the parcel is on its way.
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Can I return or exchange something?
Yes. If an item does not fit or is not what you expected, send us a message using the form above and we will sort it out with you.
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Which size should I order?
Fit details are listed on each product page. If you are between sizes or unsure, message us with the size you usually wear and we will point you the right way.
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Where do you deliver, and what does it cost?
Available destinations and shipping costs are shown at checkout once you enter your address.
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I cannot find my tracking link
Tracking arrives in the shipping confirmation, which is a separate email from your order confirmation. If it is not in your inbox, check your spam folder, then get in touch and we will resend it.
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Can I change or cancel my order?
If it has not shipped yet, usually. Contact us as soon as you can with your order number and we will do what we can.